Australia’s Optus suffers emergency call outage

Australia’s Optus suffers emergency call outage

November 25, 2025 / Nathan Pine /


[SYDNEY] Australian telco Optus said on Wednesday it had suffered an emergency call outage near Melbourne impacting around 14,000 users, two months after a broader disruption that probably caused four deaths when customers failed to get timely aid.

Optus, owned by Singapore Telecommunications, said an “aerial fibre break” could be the cause of the outage, which was being investigated.

“Customers will only be able to call emergency services if they are within coverage of another mobile network or are able to call via wifi,” the company said on its website. REUTERS

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Nathan Pine

I focus on highlighting the latest in business and entrepreneurship. I enjoy bringing fresh perspectives to the table and sharing stories that inspire growth and innovation.

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